Call Centre Organising

This course is designed for staff who work in a union call centre, or work with call centre staff as an organiser or officer. Participants will practice the skills involved in assessing and developing organising opportunities and in shifting the servicing load. Participants will also learn about the organising frameworks and how they might be useful in a call centre environment.

Entry requirements / Pre-requisites

There are no pre-requisites for this course.

Accredited

No

Course duration

3 Days

Total Fees
$510 (inc GST) per participant 


Call Centre Organising Course Schedule: 3 Days
State Intake
QLD 18/09/12 - 20/09/12







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