Permanent Coordinator Member Services – Full Time at 75 hours per fortnight

Salary Range $122,211– $130,643 + 11.5% Super

The Community and Public Service Union and the Civil Service Association have a firm commitment to building a fair and just society.

By encouraging an active membership in varied workplaces, we work to improve wages, employment conditions and the quality of public services for our community and state. We work to uphold our belief that robust, dynamic and high-quality public services are the foundation of a fair and just society.

The Role

As a member of the Union’s senior leadership team you will be responsible for the activities and outcomes of the Industrial Services Group (Advocacy/legal team), Learning & Development team and UnionLink our Membership Services Centre, ensuring the effective provision of Membership Benefits and Services to retain members and attract potential members.

The successful candidate will have:

  • proven successful experience in a leadership role within a Union, membership based, not for profit organisation or government organisation,
  • comprehensive practice-based knowledge of State / Federal IR systems and WA based WHS and Workers Compensation regimes,
  • proven ability to develop and implement operational plans, within budgetary limits, and in accordance with an overall strategic plan,
  • demonstrated capacity to develop and manage the integration of legal / advisory supports within industrial campaigns, and
  • advanced managerial, negotiation, facilitation, and networking skills,

Please download the attached job description form for a more detailed outline of the role including the selection criteria of the position.

Application Process

Follow this link to the CPSU/ CSA website 

Write a covering letter addressed to Rikki Hendon, Branch/General Secretary and a statement addressing the selection criteria of the position (no more than 2 pages).  The online process for applicants is:

  • Click on "Apply Now" button then
  • Upload your resume or curriculum vitae
  • Write responses to the pre-employment screening questions
  • Upload your statement addressing the selection criteria and your covering letter

If you have any questions about the position, please contact Branch Assistant Secretary Melanie Bray on (08) 93233800 or

Apply online