• Full-time permanent role working with the peak body for the Australian union movement, working to improve workers’ rights and lives.
• The ACTU seeks to appoint a Senior Insights Researcher. The role will be responsible for designing and conducting marketing research programs including analysis, reporting, presenting and the provision of advice to the ACTU and the broader union movement.
• The ACTU is an organisation that respects cultural and social diversity within the workforce and the community. Women, Aboriginal and Torres Strait Islander people and people of colour are especially encouraged to apply.

Our organisation

The Australian Council of Trade Unions (ACTU) is the peak union body representing almost 2 million workers and their families.

Since its creation in 1927, the ACTU has spearheaded some of the most fundamental workplace struggles in Australia’s history.

The ACTU’s role as a peak body is to be a national voice for our movement and defending and advancing workers’ rights by co-ordinating union campaigns, representing workers at a range of government and non-government forums and to provide industrial, policy and other support to our affiliates. Growing union membership and encouraging workers to join their union is a key priority for the ACTU.

The role

Are you looking for a role jammed full of interesting and diverse insights projects?

Working with the ACTU Insights unit will give you the opportunity to traverse the research and insights landscape with every project you work on. We undertake projects that span from membership growth/retention through to collecting views on workplace issues such as wage theft and gender equality. We also undertake research platform integrations and rollout, segmentation, and concept testing to name a few.

The role also contributes to strategic and executional insights to inform organisational strategy and campaign development and execution. The variety of projects can range from a few hours delivery through to a couple of months, with tracking studies also undertaken.

A key focus of the role is collaborating with and informing stakeholders across the organisation in areas such as digital marketing, product and software development, policy and industrial relations, education and training, media, and public affairs, and much more!  You will also work closely with our affiliate unions on projects aimed to foster union membership growth and retention.

Your job is to design and effectively implement a broad range of marketing research and insights projects, analysing and synthesising data from various sources and reporting and presenting results in clear and informative ways that drive insights led decision-making. You will also be a key contributor to the Insights team strategic direction. Highly developed project management, stakeholder engagement and presentation skills are a must.

Key responsibilities

• Undertake all facets of research project management and delivery including design, implementation, analysis, reporting, presenting and budget management
• Communicating insights and recommendations to various stakeholders to achieve a better understanding of findings, insights and areas of opportunity using highly developed data and analytical skills and data storytelling capabilities
• Regularly prepare and deliver presentations and briefings to a variety of audiences across organisational layers both internally and externally.
• Work collaboratively with colleagues using your exceptional communication and prioritisation skills, to efficiently run multiple projects with sometimes competing priorities and short delivery timeframes.
• Collaborate with internal and external stakeholders and research partners to build and support ongoing research insights, tools and training.

Key Selection Criteria

• Commitment to the values of the union movement and social justice.
• Substantial experience with all aspects of the research process from project conceptualisation and briefing through to analysis, reporting and presenting of research findings; and maintaining timely and accurate documentation.
• Superior research and report writing abilities and well-honed presentation skills gained through experience socialising insights across all organisational layers.
• Significant experience with project management, program development, survey design, analysing results, writing high quality research reports and designing/building dashboards.
• Highly developed stakeholder engagement and collaboration skills and experienced in managing and assessing external suppliers.
• Demonstrated organisational skills; being process driven and able to deliver on agreed upon outcomes and timeframes, while collaborating across multiple teams and organisations
• Strong skills in statistical analysis techniques and software e.g. Q, SPSS, Jamovi and with the Microsoft Office suite (particularly Excel, PowerPoint, Word).
• Composure, flexibility and resilience to adapt to varying work requirements and tempo including ability to manage ambiguity, work on multiple projects at the one time and effectively managing priorities and work priority changes.
• Relevant tertiary education (e.g., business/marketing/economics/statistics/psychology), 10+ years’ experience in either agency or client side in a research/insights environment.
• Must have a valid working Visa or residential status to work in Australia.

Benefits 

The ACTU will offer the successful candidate a salary of $133,194 per annum, along with an additional 15% superannuation, annual leave loading, hybrid working opportunities and additional generous leave arrangements (including up to 5 additional days of annual leave).

To apply

If you are interested in working in a fast paced team with passionate people and you are a proactive individual, please provide a cover letter addressing your suitability for the role, as well as your CV, addressed to:

Simone Rosser: Insights and Member Experience Manager @ jobs@actu.org.au

Closing date

Applications for this role close on Monday 13^th May 2024.