Are you passionate about improving the lives of working people? Do you bring empathy, strong communication skills, and a creative approach to problem-solving?

The Australian Services Union NSW & ACT (Services) Branch (ASU) is seeking to employ an Industrial Officer with at least one year’s experience in a similar role, who shares our values and is ready to support ASU members in securing fair pay, safe working conditions, and resolving workplace issues.

The ASU is a progressive, growing union committed to social justice and empowering workers. Our campaigns have led to landmark wins like:

• Equal Pay: Up to 45% wage increases for community and disability workers
• We Won’t Wait: Securing 10 days paid domestic violence leave for all workers

Our members work across:

• Community services: NDIS, child youth and family services, community legal services, migrant and refugee support services, local neighbourhood centres and more
• Public services: Transport and water
• Private sector: Airlines, travel, IT

Key Responsibilities:
• Represent members in workplace disputes and grievances.
• Prepare and present matters in industrial tribunals, with assistance.
• Provide members with industrial advice and advocacy.
• Support campaigns and contribute to broader union goals.
• Apply relevant legislation and sector-specific frameworks (e.g. NDIS Code of Conduct).
• Conduct industrial research and negotiations.
• Collaborate with Organisers and contribute to member engagement.

You’ll thrive in this role if you:
• Have at least one year’s experience in a similar role.
• Share ASU’s values and commitment to union principles.
• Have strong written and verbal communication skills.
• Are empathetic, detail-oriented, and resilient under pressure.
• Understand industrial relations and have advocacy experience in industrial tribunals.
• Are ready to contribute to the union’s political and social justice agenda.
• Have a working knowledge of organising principles.

Conditions:
– Full time, 35 hours per week.
– $97,506 to $120,127 per annum dependent on skills and experience.
– Redfern or Penrith based – close to public transport. Note: there may be a requirement to work in other ASU offices from time to time.
– 12.5% superannuation.
– 17.5% annual leave loading.
– 12 rostered days off (RDOs) per year.
– 4 weeks annual leave plus Christmas shutdown leave.
– 6 months paid parental leave.

How to apply:
Applications must include your current CV and a statement addressing the criteria above to ensure that you are considered for the role.

Please address your application to Angus McFarland, Branch Secretary, Australian Services Union, NSW & ACT (Services) Branch and email to lcraig@asu.org.au with “Industrial Officer” in the subject line by no later than 5.00pm on Friday, 20 February 2026.

If you have any questions about the role, please contact Assistant Secretary Tegan Cone: tcone@asu.org.au.

Please note that a Practising Certification is not required or provided for the position and that we are not able to offer Practical Legal Training.