Are you passionate about using your Industrial Relations and Employment Advocacy skills to improve the lives of working people?

The Australian Services Union NSW & ACT (Services) Branch (ASU) is seeking to employ a Senior Industrial Officer who shares our values and is ready to support ASU members in securing fair pay, safe working conditions, and resolving workplace issues.

You will assist in leading industrial, technical, and representative aspects of the Union’s goals.

The ASU is a progressive, growing union committed to social justice and empowering workers. Our campaigns have led to landmark wins like:

• Equal Pay: Up to 45% wage increases for community and disability workers
• We Won’t Wait: Securing 10 days paid domestic violence leave for all workers

Our members work across:

• Community services: NDIS, child youth and family services, community legal services, migrant and refugee support services, local neighbourhood centres and more
• Public services: Transport and water
• Private sector: Airlines, travel, IT

Key Responsibilities:
• Develop and implement industrial strategies.
• Provide industrial advice and advocacy.
• Represent members in workplace disputes and grievances.
• Prepare and run conciliations and arbitration matters when necessary.
• Working understanding and experience of the Industrial Relations Commission, Industrial Relations Court and the Fair Work Commission.
• Negotiate successful outcomes for members—individually, collectively, and in enterprise bargaining.
• Provide detailed briefings to union leadership on significant matters affecting members, (e.g. decisions from commissions, courts, tribunals) legislation, government policies, and regulator guidance.
• Operate with independence across all areas of work.
• Provide collegial support to other staff members.
• Demonstrate consistently strong decision-making and problem-solving skills.

You’ll thrive in this role if you:
• Have at least 5 years’ experience as an Industrial Officer or comparable role at another organisation with transferable skills.
• Share ASU’s values and commitment to union principles.
• Expertise in Industrial Relations and worker advocacy.
• Have strong written and verbal communication skills.
• Are empathetic, detail-oriented, and resilient under pressure.
• Are ready to contribute to the union’s political and social justice agenda.
• Have a working knowledge of organising principles.
• Can work independently and manage competing priorities effectively.
• Are confident in supervising others and contributing to team leadership.

Conditions:
– Full time, 35 hours per week.
– $113,664 to $129,125 per annum dependent on skills and experience.
– Redfern or Penrith based – close to public transport. Note: there may be a requirement to work in other ASU offices from time to time.
– 12.5% superannuation.
– 17.5% annual leave loading.
– 12 rostered days off (RDOs) per year.
– 4 weeks annual leave plus Christmas shutdown leave.
– 6 months paid parental leave.

How to apply:
Applications must include your current CV and a statement addressing the criteria above to ensure that you are considered for the role.

Please address your application to Angus McFarland, Branch Secretary, Australian Services Union, NSW & ACT (Services) Branch and email to lcraig@asu.org.au with “Senior Industrial Officer” in the subject line by no later than 5.00pm on Friday, 20 February 2026.

If you have any questions about the role, please contact Assistant Secretary Tegan Cone: tcone@asu.org.au.

Please note that a Practising Certification is not required or provided for the position and that we are not able to offer Practical Legal Training.